Contact
Enquiries by email. We do not run a contact form — files sent as attachments are easier for both sides than anything we could build here, and we would rather not hold a database of enquiries.
For a quote
info@ne-spesha-cheremsha.site
Please attach the actual source files. A page count or a description is not enough to quote from, and a number given on that basis would have to be revised later. If the files are too large for email, a link to your own file-transfer service is fine.
It helps to say in the first message:
- the target language or languages
- whether layout is needed, and in which template
- whether an existing glossary or an earlier version of the document exists
- the date you need it by, and whether that date is real or aspirational
Quotes normally come back within two working days. For a full document set it can take four, because we read the material before pricing it.
Office hours
| Monday to Thursday | 09:00 – 17:30 CET |
|---|---|
| Friday | 09:00 – 15:00 CET |
| Weekends and public holidays | closed |
Email received outside these hours is answered on the next working day. We do not offer out-of-hours or same-day work; see the note on the front page about why.
Confidential material. If the source documents are under NDA, send the NDA first and the files after it is signed. We sign the client's own wording as a matter of course and do not require ours to be used instead.
Invoicing
Invoices are issued on delivery, payable within 21 days. For first projects above a certain size we ask for half on acceptance of the quote; the threshold is stated in the quote itself rather than fixed here.
